Privacy Policy for Global Flight Solutions, Inc.
This Privacy Policy describes how Global Flight Solutions, Inc. ("we," "us," or "our") collects, uses, and shares personal information of users of our site. Global Flight Solutions, Inc. is a travel technology company providing online flight booking, hotel reservations, car rentals, travel insurance, and package deals. We are located at 200 Liberty Street, Suite 900, New York, NY 10281, USA.
Information We Collect
We collect information from you when you use our site, including:
- Personal Information: This includes your name, address, phone number, email address, date of birth, passport details, payment information (credit card details), travel preferences, and any other information you provide to us directly when booking travel services, creating an account, or contacting us for support.
- Booking Information: We collect information related to your travel bookings, such as flight details, hotel reservations, car rental information, travel insurance policies, and package deals. This includes travel dates, destinations, and passenger names.
- Device and Usage Information: We automatically collect certain information about your device and your use of our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Location Information: We may collect information about your location when you use our site, either through your device's location services (with your consent) or through your IP address. This information may be used to provide location-based services and personalize your experience.
How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Our Services: We use your information to provide you with our services, including processing your bookings, managing your account, and providing customer support. We also use your information to improve our site and develop new features.
- Personalizing Your Experience: We use your information to personalize your experience on our site, such as recommending travel destinations, displaying relevant search results, and tailoring our communications to your interests.
- Communicating with You: We use your information to communicate with you about your bookings, send you updates about our services, and respond to your inquiries.
- Marketing and Advertising: With your consent, we may use your information to send you marketing communications about our services and promotions. You can opt out of receiving these communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as responding to legal requests or preventing fraud.
Sharing Your Information
We may share your information with the following categories of recipients:
- Travel Suppliers: We share your information with travel suppliers (e.g., airlines, hotels, car rental companies, insurance providers) in order to process your bookings.
- Service Providers: We share your information with third-party service providers who assist us with providing our services, such as payment processors, data analytics providers, and customer support providers.
- Business Partners: We may share your information with our business partners who offer complementary products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing technical, administrative, and physical security safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
To exercise these rights, please contact us at 200 Liberty Street, Suite 900, New York, NY 10281, USA. We will respond to your request in accordance with applicable law.
Children's Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under